Great customer service with the owner, John running the show. Took my jeep in to get a diagnostic and they found the issue, then gave me a great price to fix it. They have a new Jeep guru straight from... read moreGreat customer service with the owner, John running the show. Took my jeep in to get a diagnostic and they found the issue, then gave me a great price to fix it. They have a new Jeep guru straight from the dealership, who did awesome work. The expected turnaround was two days instead of three, but based off the service I received, I would recommend it to any of my friends. read less

John and Aaron are terrific auto mechanics who tell you the truth about your vehicle. Experts in maintenance, repairs and technical evaluations. Fair and reasonable pricing combined with timely service appointments.

This place is great. I heard about the wrench from a buddy of mine and his recommendation did not disappoint. All the guys are very helpful and very personable. They really helped me with my car when my starter gave... read moreThis place is great. I heard about the wrench from a buddy of mine and his recommendation did not disappoint. All the guys are very helpful and very personable. They really helped me with my car when my starter gave out the morning of. They worked very quickly and figured out what was going on with my car. They even gave me a ride back to my place so I didn't have to sit and wait or order a lyft. I would highly recommend these guys to anyone needing car repair or maintenance. I just got stationed up here from San Diego so not really knowing the area it was awesome that someone was able to recommend this place to get me a good deal for good work and it was quick. I appreciate all the help! So if you're looking for a great place to go for your car this is it! read less

They did a great job on my brakes. The owner John is a nice guy and makes it easier on me to get my van fixed. I am disabled and he has helped with transportation. Nice guys. Thanks for all... read moreThey did a great job on my brakes. The owner John is a nice guy and makes it easier on me to get my van fixed. I am disabled and he has helped with transportation. Nice guys. Thanks for all your help read less

Very satisfied with this business... Very professional... I came from out of town and they were awesome..repaired my car on time and for a decent price... Would definitely recommend this place for anybody looking for a mechanic

Both John and Curtis are very attentive to customer care. The techs are professional. This company cares about its community. They helped get me up and running after Buckys put my on the side of the road.

I was new to the area, and having just drove here from Texas, she was in need of an oill change. Spotted that the wrench was running a special on oil changes, and they're open on the weekends, which is... read moreI was new to the area, and having just drove here from Texas, she was in need of an oill change. Spotted that the wrench was running a special on oil changes, and they're open on the weekends, which is huge for me due to my demanding job. Took care of me quickly, at a great price, and treated me like a long-time customer, which they may as well have earned in me. read less

Great service without the pushy upsell, I appreciate that. They service my entire family and do a good job.

This place does great work. The employee named Brian is really awesome! I had no idea what was wrong with my vehicle and he figured it out in no time. I live in Tacoma, but I come all the way... read moreThis place does great work. The employee named Brian is really awesome! I had no idea what was wrong with my vehicle and he figured it out in no time. I live in Tacoma, but I come all the way out here to Silverdale every time I need servicing. It's worth the drive.
Not only is Brian knowledgeable and dedicated to doing the job correctly, but he's good looking too! read less

This place does great work. The employee named Brian is really awesome! I had no idea what was wrong with my vehicle and he figured it out in no time. I live in Tacoma, but I come all the way... read moreThis place does great work. The employee named Brian is really awesome! I had no idea what was wrong with my vehicle and he figured it out in no time. I live in Tacoma, but I come all the way out here to Silverdale every time I need servicing. It's worth the drive.
Not only is Brian knowledgeable and dedicated to doing the job correctly, but he's good looking too! read less

Came in for an oil change and was told to pick my car up at a certain time. I came back at that time and they hadn't touched it. As you can imagine I was a little upset.... read moreCame in for an oil change and was told to pick my car up at a certain time. I came back at that time and they hadn't touched it. As you can imagine I was a little upset. They said they would have it done in 20 min. I said ok just go ahead. Well while waiting, the boss came out and said I wouldn't be charged for the service and I could be on my way when they finished. I appreciate their business model and will definitely be back!! Great business and and great customer service. read less

The wrench fixed my jeep in a timely manner, faster than most other repair shops around. I had a 2 day turnaround, most shops do a 2 week turnaround. On top of that they were able to get my... read moreThe wrench fixed my jeep in a timely manner, faster than most other repair shops around. I had a 2 day turnaround, most shops do a 2 week turnaround. On top of that they were able to get my suspension done which no other shop felt capable of doing without replacing my whole suspension unit. They charged the cost I was expecting to pay and nothing obsurd. All in all a great experience read less

This place does great work. The employee named Brian is really awesome! I had no idea what was wrong with my vehicle and he figured it out in no time. I live in Tacoma, but I come all the way... read moreThis place does great work. The employee named Brian is really awesome! I had no idea what was wrong with my vehicle and he figured it out in no time. I live in Tacoma, but I come all the way out here to Silverdale every time I need servicing. It's worth the drive.
Not only is Brian knowledgeable and dedicated to doing the job correctly, but he's good looking too! read less

This place was great, diagnosed issue first go and solve the issue and repair quickly. Owner was fair with quote and honest about evaluation. Felt like the money was worth the deal I received and I will happily... read moreThis place was great, diagnosed issue first go and solve the issue and repair quickly. Owner was fair with quote and honest about evaluation. Felt like the money was worth the deal I received and I will happily be returning to get my other vehicles serviced and repaired at this location. read less

John is a great guy and service wad excellent!

Great and swift job on oil change! Friendly and fast! Also used them for transmission issues and alert lights coming on regularly on my dashboard and no problems since. Will bring my car in for a break repair next month!... read moreGreat and swift job on oil change! Friendly and fast! Also used them for transmission issues and alert lights coming on regularly on my dashboard and no problems since. Will bring my car in for a break repair next month! Thank you Wrench staff! read less

Good service they. Are my one and only doctor for my babys they. Give away. Discount and job is on time

My car broke down on Wednesday night and I had to have it towed to a shop. I called the Wrench at just before 5 pm and John answered and told me I could bring it down. He took my... read moreMy car broke down on Wednesday night and I had to have it towed to a shop. I called the Wrench at just before 5 pm and John answered and told me I could bring it down. He took my info and said he could take a look at it in the morning. I gave him a call in the morning he told me what was wrong and recommended some maintenance things I should consider. I went ahead and told him to fix everything and do the maintenance items. He gave me a fair price and took time to get the work done right. When my car wasn't ready as promised he brought my car to me. I very much appreciate the time he took to make sure the repairs were done right. Will definitely see him in the future when I need more repair work. read less

John at wrench gave me the best customer service that you could ask from an auto shop-
Keith

Every time I've ever gone to The French they have always giving me excellent service. A year ago when my car wouldn't running well they came out and helped me out and got me back on the road... read moreEvery time I've ever gone to The French they have always giving me excellent service. A year ago when my car wouldn't running well they came out and helped me out and got me back on the road in no time flat and at a very reasonable price. I have gone back to them several times throughout the year and they always gave me great service. I would recommend them anytime. I'll be a customer as long as they are in business. read less

Went in for a brake inspection. Needless to say I didn't need new brakes yet and was advised that I still had more time left with the brakes I had. Not to often do you get an auto repair... read moreWent in for a brake inspection. Needless to say I didn't need new brakes yet and was advised that I still had more time left with the brakes I had. Not to often do you get an auto repair place not try to sell you something you don't need. They will have my business again. Thank you for being honest David. read less

This is my car shop from now on. Quality of work, excellent customer service and outstanding prices. What is there not to like. I got my old PT Cruiser running like new and I know that they... read moreThis is my car shop from now on. Quality of work, excellent customer service and outstanding prices. What is there not to like. I got my old PT Cruiser running like new and I know that they stand by their work read less

Got an oil change here on Sunday....was quick and easy, no hassel..see you guys again next time

Awesome staff and great prices. John the owner is terrific! This is an honest auto shop looking to take care of the customer not just trying to take your money and get you to buy things you don't need.

I remember it was thanksgiving day and I had to drive back for school the following day. My car wouldn't start and I was freaking out. I called around and when the owner answered he could hear my distress, he... read moreI remember it was thanksgiving day and I had to drive back for school the following day. My car wouldn't start and I was freaking out. I called around and when the owner answered he could hear my distress, he immediately told me to calm down and it was late at night, but he came to the house...towed my car and it was fixed the following day. I don't have words to describe how grateful I was! Like who fixes your car the following day?
I would highly recommend this mechanic shop! Thank you again! read less

We were traveling from out of town and had stopped in at The Wrench Automotive with awful car troubles. They pulled our car in and had the issues diagnosed, parts ordered and work completed. I being a woman am very... read moreWe were traveling from out of town and had stopped in at The Wrench Automotive with awful car troubles. They pulled our car in and had the issues diagnosed, parts ordered and work completed. I being a woman am very leery as I don’t know much about cars and repairs. I felt the owner and his mechanics were on the complete up and up and they had my car fixed and had us back up and on the road as quickly as possible at a comparable and reasonable rates. They actually gave us a ride to where we needed to go since we had to stay in town during the repair:) I couldn’t be more appreciative of their workmanship and honesty. I will travel to return my car to this Automotive Shop before I go anywhere else 🙂 Thank You For Taking Such Good Care Of Us 🙂 read less

John at wrench gave me the best customer service that you could ask from an auto shop-
Keith

The WRENCH buy far exceeded any and all expectations not just from automotive perspective but a human aspect as well. John and his professional staff make you feel like you are their first priority.

My family went to the WRENCH to... read moreThe WRENCH buy far exceeded any and all expectations not just from automotive perspective but a human aspect as well. John and his professional staff make you feel like you are their first priority.

My family went to the WRENCH to look at a car for sale, we drove from Port Angeles. On the way we started to have car troubles. When we arrived at the WRENCH we told one of the mechanics we were having car troubled and he came right out and diagnosed the problem right away. Unfortunately it was late in the day but the got the parts they needed to repair part of the problem, enough to get us home but other problems with the car made it unsafe to drive home. John bent over backwards to find us a rental car but with no luck. John even drove 15 miles to try and get us a car to get home, with no luck. We ended up staying the night in a hotel. The next day John picked us up from the hotel. Unfortunately the parts were stuck in Seattle and the search for a rental car resumed with no luck. John looked for a hotel room for us but all rooms were booked up but John took us to a really nice hotel at the Clearwater Casino we’re they said there were no rooms available but John went inside and negotiated a room for us.

The next day our parts came in and the repairs were completed on our car and we went home happy and relieved our car was safe again.

The WRENCH is not only an example of how a automotive shop should be but any business.

A huge thank you to John and his crew of professional mechanics. read less

Outstanding service, reasonable prices, very helpful and personable staff, and very understanding and accommodating. I really don't have anything negative to even say about them. There was a leak from a differential they serviced, and they fixed it immediately for... read moreOutstanding service, reasonable prices, very helpful and personable staff, and very understanding and accommodating. I really don't have anything negative to even say about them. There was a leak from a differential they serviced, and they fixed it immediately for free instead of trying to blame the customer as many places would. They seem to have better hands than most places around here, as well, so I'm not afraid to bring my GMC Typhoon or 30 year old Bravada to them again because they take good care of customers' vehicles. read less

Without a doubt, this place easily deserves 8 stars out of five, heck I would give them 10 if Yelp would allow me. The service they have done for me so far is phenomenal.

The business owner himself was running the... read moreWithout a doubt, this place easily deserves 8 stars out of five, heck I would give them 10 if Yelp would allow me. The service they have done for me so far is phenomenal.

The business owner himself was running the counter when I needed a rearview camera installed on my vehicle. Instead of making me wait at the shop, he offered me a ride to the mall and I took up his offer.

I'll tell yah, he really does care about his reputation and it shows. His employees have different skillsets that compliment each other which makes for an efficient business.

I wish I could say the same about other places, if you are asking me why I have currently rated this location four stars that is because I have currentlY not gotten my vehicle back yet, and I am 99% sure I will rate it a full five stars when I get it back. I am extremely picky about places I rate when it comes to a full score. It would be against my integrity to rate them before I even paid them for their good service.

Unfortunately I have to come back tomorrow due to my lack of knowledge about them requiring a specific type of part to professionally install my rearview camera. John the owner communicated to me what exactly they are doing and how they are doing it.

Due to my mistake in not bringing in all the required parts one of their guys have to go and drive down to Puyalop to retrieve it, I am leaving my vehicle in their care for tonight until wednesday. I ended up offering to pay them for the extra time they put into my vehicle, but they refused. Which is unheard of from the vast majority of auto shops.

Now the second time I am back, I have asked for an additional installation for a dash camera, they are handling for a fair price. They let me borrow their charger since my phone is low on battery, which I appreciate. read less

Sorry for the late review guys!! These guys were fantastic and total lifesavers!! I was about to head to work one day and my car started freaking out. The thermostat light kept beeping/blinking red. I called around and finally got... read moreSorry for the late review guys!! These guys were fantastic and total lifesavers!! I was about to head to work one day and my car started freaking out. The thermostat light kept beeping/blinking red. I called around and finally got to theWrench, Ltd. They took me in within 20 minutes 😭 I was so grateful!! They gave me a ride to work and worked on my car until it was ready and perfect timing for my lunch break!!! Thank You, Thank You, Thank You!!!! read less

Great customer service came in as a walk in for a blown head gasket. Was pleased they are a full service shop and their mechanics are quick clean and professional thank you for the great service!

I generally never have to take my vehicles in for repair because I know how to do it myself. Now I have a broken wrist though and had too. I was beyond shocked at the fairness and honesty these guys... read moreI generally never have to take my vehicles in for repair because I know how to do it myself. Now I have a broken wrist though and had too. I was beyond shocked at the fairness and honesty these guys display. Good luck finding somebody more legit. I will definitely use them again read less

I was referred by a friend about this place and I'm glad I went that direction! The staff at The Wrench are very friendly and easy to talk to, their services and professionalism is great and John goes out of... read moreI was referred by a friend about this place and I'm glad I went that direction! The staff at The Wrench are very friendly and easy to talk to, their services and professionalism is great and John goes out of his way to accommodate your needs for your vehicle. They even offered to pick me up and drop me off where I work which is beyond what I expected from any car care center. I will definitely be coming back as a repeat customer and will refer my friends to them. read less

Mechanics was able to troubleshoot my cars problem by simply riding with me. Very professional and high level of knowledge. Good men to trust not to screw you

Trustworthy! I brought my car in for what I thought would be a simple muffler repair. After a quick diagnosis we realize it would require extra parts and time that I did not have that day. I informed him I... read moreTrustworthy! I brought my car in for what I thought would be a simple muffler repair. After a quick diagnosis we realize it would require extra parts and time that I did not have that day. I informed him I would be getting the work done at my local shop 3 hours away, as it was more convenient. Not only did he not charge me for the diagnosis but he gave me notes to bring to my mechanic back home. Very kind!! Want to recommend this kind of shop that seems to put humans before a quick buck. If I lived here I would definitely go back! Thank you!! read less